Frequently Asked Questions (FAQ)

1. What kind of products do you sell?

We offer a wide variety of dog toys and accessories including chew toys, squeaky toys, plush toys, rope toys, interactive training toys, and more. Each item is designed to keep your furry friend active, happy, and healthy.

2. Are your dog toys safe?

Yes! All our toys are made from non-toxic, pet-safe, and eco-friendly materials. We carefully select durable products suitable for dogs of all sizes from small puppies to large breeds.

3. How long does delivery take?

Most orders are processed within 1–4 business days. Delivery usually takes 5–7 business days, depending on your location. You’ll receive a tracking link once your order is shipped.

4. What payment methods do you accept?

We currently accept PayPal for secure and easy payments.

5. Can I return or exchange a product?

Yes, we offer a 30-day return policy. If your item arrives damaged or isn’t what you expected, contact our support team at info@happytails.shop and we’ll help you arrange a replacement or refund.

6. What if my dog doesn’t like the toy?

No worries every dog has their favorite! You can reach out to us, and we’ll help you find a toy better suited for your pup’s play style.

7. Do you ship internationally?

Yes! We ship worldwide. Shipping fees and delivery times may vary depending on the destination.

8. How can I contact you?

You can reach our friendly team anytime at info@happytails.shop we’re happy to help with orders, recommendations, or general questions.